TRAINING & SUPPORT
THAT DRIVES SUCCESS
Behind every great batch is a confident team. Blentech offers expert-led training, validation services, and ongoing software support that help your people get more from their automation—day one and every day after.
How It Works: A Simple, Collaborative Process
Operator and Supervisor Training
We provide hands-on and virtual training tailored to your roles and systems:
- AutoChef Operator Training
- Supervisor & Maintenance Role Coaching
- QA Workflow Training with ARTIS
- System Navigation for IT and Compliance Teams
- Refresher Training for New Employees or Recipe Changes
Preventative Maintenance Training
Want fewer surprises and longer equipment life? Our team trains your staff on best practices to keep systems running at peak performance:
Scraper inspection and replacement
Jacket care and preventative maintenance
Seal and gasket checks for sanitation integrity
Daily/weekly routines that extend service life
Investing in preventative training improves OEE, reduces unplanned downtime, and increases operational efficiency.
software and system support
We offer comprehensive support to keep you running:
- Phone, email, and remote desktop support
- System health checks and performance audits
- Software update coordination
- Documentation, changelogs, and SOP assistance
- Uptime support plans for critical operations
We’re known for being responsive, knowledgeable, and invested in your success.
ARTIS Advising: Your monthly hour of optimization
Included with every Standard-tier subscription:
- 1 hour/month with a Blentech ARTIS Advisor
- Review of recent batch performance
- Help resolving QA or production issues
- Recipe tuning or new product ramp-up support
This expert support helps you get the most from your investment—without guessing.
Custom Reporting & System Services
Need more visibility? We can build custom reports or integrations to meet your unique needs:
- Custom dashboards for ops or QA
- Batch report exports for auditors or customers
- Integration support for ERP/MES systems
- Database syncs and backups for IT teams
Thermal Process Validation Support
Need help validating a cooking or chilling process for compliance? We’ll support your team with:
- Guidance on time/temperature requirements
- Programming validated steps into AutoChef
- QA prompt integration for CCPs
- Documentation that meets USDA/FDA standards
ARTIS reports help document every validation run digitally—no binders required.
LET’S BUILD YOUR TEAM’S CONFIDENCE—BATCH BY BATCH.
From training to troubleshooting to optimization, we’re here to help.